Return Policy
We want you to love your jewelry! If for any reason you are not satisfied with your purchase, you may return it within 30 days of receiving your order for a full refund or exchange. To be eligible for a return, items must be unworn, in their original packaging, and with all tags attached.
Please note that items purchased on sale are final and cannot be returned or exchanged.
Additionally, we offer a one-year warranty on the plating of our jewelry. This warranty covers any peeling or tarnishing of the gold plating, but does not apply to damage caused by improper care or wear. For more details on how to care for your jewelry, please refer to our Care Instructions or contact our customer service team.
Please contact our customer service team to initiate the return process.
Olivia Concept reserves the right to refuse a return on any items received back in unsatisfactory condition.
Please note that items purchased on sale are final and cannot be returned or exchanged.
Additionally, we offer a one-year warranty on the plating of our jewelry. This warranty covers any peeling or tarnishing of the gold plating, but does not apply to damage caused by improper care or wear. For more details on how to care for your jewelry, please refer to our Care Instructions or contact our customer service team.
Please contact our customer service team to initiate the return process.
Olivia Concept reserves the right to refuse a return on any items received back in unsatisfactory condition.